We only deliver inside Lincoln city limits.

For Warm Cookie deliveries to the surrounding area, we recommend the delivery service Go For Girl. Orders should be placed with Rachel at Go For Girl with advanced notice. Reach Rachel at 402-499-1364. Go For Girl is not affiliated with The Warm Cookie and additional delivery fees will apply. 

All orders times are approximate unless punctuality is specifically requested via phone order. We try to deliver within 30 minutes either way of the time given. Occasionally it can be longer due to holidays or other extenuating circumstances.

As soon as possible! Online deliveries can be booked up to one week out and phone orders can be booked even sooner. We are sometimes able to offer same-day orders but most days our ovens and delivery times completely fill up. It is best to give us at least 30 minutes for a carryout order to allow time for baking and packaging. During holidays (Christmas, Valentines Day, Mothers Day, Boss’s Day etc.) we will be booked solid, days in advance, so be sure to schedule your delivery or carry out as soon as possible. For cookie emergencies and all urgent orders, please call for availability at 402-310-2881.

We have been told by many that we have the best GF chocolate chip cookies they have ever had BUT please be aware of cross contamination possibilities. Our cookies are not baked in a gluten free kitchen, so people with severe allergies should use caution if consuming. We do everything we can to ensure our cookies stay gluten free by making the GF dough before all others, thoroughly wiping all areas as clean as possible before starting, using special utensils, and keeping the chance of wheat flour dust away from the GF dough. Because of these special precautions, quantities are limited and advance orders are appreciated.

Unfortunately, some of our cookies contain peanut butter or almond extract and cross contamination with serving tools is common. We do not recommend anyone with a severe allergy consume our cookies. None of our cookies contain pieces of nuts.

Yes! To place a large order (over five addresses), please first call to check for availability. If we are able to process your order within your desired time, we can then give you an email in which to send your Excel spreadsheet. Orders over 12 dozen will receive a bulk discount. Please do not simply email orders. We do not have the staffing available to check emails throughout the day. The spreadsheet should include columns for: 1) date to be delivered 2) delivery time (anytime, morning or afternoon) 3) recipient name 4) recipient business (if applicable) 5) recipient address 6) recipient phone number 7) greeting card message (20 words or fewer) 8) number of dozen per person 9) flavors of cookies 10) how many ice creams or milk you want to include (not required)

Sorry, we prefer you stick to the list. Not only do we love delivering warm gooey goodness, but we want them to be the best tasting cookies you have ever had. Our recipes are the best of thousands of test batches and we can't guarantee that variations would meet our approval. Keep your eye out for seasonal additions to our repertoire that will surely meet our high standards!

Yes, but there is an additional $5 charge per dozen and they cannot be ordered online. We understand that this is sometimes a necessity, but it takes a large amount of resources and time for us to complete and is why the charge is required. We are not able to label each bag and so we recommend customers taking advantage of this service stick to one flavor per box. Upon advanced request, tags on the box can be marked with the flavor. Please call us to place your order and be sure to specify that you need individually wrapped.